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1. The Eye Foundation does not encourage cancellation of order once placed. However, the following considerations shall be taken into account.

2. A patient places the same order more than once for the same service, for the same persons and same quantity within a span of 24 hours.

3. Cancellation shall be considered only if the request is made within 12 hours of placing the order.

Refund

The refund will be processed for the cancelled orders only. Refunds shall be processed within 21 working days from the date of refund confirmation.